(855) 277–9689

Covid-19 Protocols

Covid-19 Protocols

We hope that during the COVID-19 pandemic, you have kept yourselves, your family and friends well, happy, and safe. Below is our current COVID-19 protocols, and we will continue to evaluate and update our policy as needed based on CDC guidelines.

Mask Policy

During times of high community transmission levels, patients are strongly encouraged to wear a mask upon their arrival to the practice and throughout their visit.

We will have signs posted in the practice to inform patients if community transmission levels are deemed “high” according to the data from the CDC.

Patient Screening

If you are a patient experiencing COVID-19 symptoms or if you are a patient that has had a known or suspected exposure to COVID-19 with negative test result, we encourage you to please wear a face mask throughout your visit at the practice.

Scheduling Concerns

If you are a patient with an upcoming appointment and have received a positive SARS-CoV-2 test, or you are experiencing SARS-CoV-2 symptoms, please call us to cancel your appointment and we will reschedule you for a future date.

Healthy Staff

Optima team members are required to wear a mask if the community transmission rate is deemed "high" according to the data from the CDC. Any team member with a potential exposure to someone with COVID-19 and/or any team member who experiences symptoms will promptly seek testing. If an employee tests positive, they will follow the CDC recommendation of isolating for at least five days and wearing a mask for at least 10 days. Team members can return to work following the quarantine period and with improvement of symptoms.

Prioritizing Cleanliness

Break rooms, bathrooms, and other common areas are disinfected frequently. Disinfectants, hand sanitizer, and related supplies are available to staff and patients at all times.

Ensuring your safety and well-being is of utmost importance! Going the extra mile for you all will aid in this goal of ours. Call or email us to make your appointment today. We can’t wait to see you!